We accept returns of an undamaged painting or Canvas print, within 14 calendar days from the day that the courier delivery slip is signed.
Before return, the customer should contact us and request a confirmation email for the return, which the customer will show to the courier to receive the art work
We will organize the return of the art work with our courier at our expenses.
Customer should take care of the packing of the art work and deliver it in top condition to the courier.
We will pay back the paid amount for the art work to the customer, after we will receive and inspect the art work at our premises.
Each artwork is videotaped during the packing and is photographed at every step of delivery. We simply compare the returned art work to these phot evidence, and we confirm the authenticity of the artwork.
Artworks are dispatched by courier of our choice , 15 business days after receiving the payment, if it is a portrait painting or within 5 business days if it is Canvas Print.
Thank you for your purchase